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Hyper Recruitment Solutions
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Customer Operations Transformation Manager

£40,000 - £45,000 per annum
Job Reference: J5633597
Updated On: 16/10/2020
Status: Now Interviewing
Hyper Recruitment Solutions
Sectors: IS&T

Skills: IS&T - Change Management, IS&T - Business Analyst

Job Information

Role Overview

We are currently looking for a Digital Transformation Manager to join a industry leading environmental company based in the Staffordshire area. Reporting into the Regional Manager the role will be responsible for leading digital transformation to ensure changing operational and client requirements are met.

Key Duties and Responsibilities

The Digital Transformation Manager will drive automating back-office processes to reduce administration, improving system usage, data quality and owning system changes to improve operational efficiencies. The key responsibilities are:

1. The transformation manager will use advanced data analytics's practices to identify trends and patterns across processes to help remove unnessasary procedures and optimise operational processes.

2. The position will actively drive improvements in operational efficiencies through smarter use of existing systems or deployment of innovative applications of new technology through creating data processes and procedures.

3. The role will promote a data driven approach to Business decision making throughout the business.

4. The transformation manager will utilise the new digital training platform and strategy to deliver local end user training to operational systems. Deliver digital solutions for existing paper processes that can they be replicated and rolled out on a bigger scale.

Role Requirements

To be successful in your application to this exciting opportunity as the Digital Transformation Manager we are looking to identify the following on your profile and past history:

1. Relevant degree in a Mathematical related degree

2. Proven industry experience in Data Analytics, Driving business change or analysis of business operations and logistics.

3. A working knowledge and practical experience with SalesForce

Key Words: Business Analysis SalesForce Data Change Drive Excel SQL Power BI Digital Transformation Maths
Ben Hughes
Your Recruitment ConsultantBen
DisclaimerHyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for our talent development. We welcome applications for any applicant who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment processionals and scientists. We look forward to helping you with your next career moves.