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Hyper Recruitment Solutions
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Customer Success Executive

Loughton, EssexPermanent
Experience Dependent
Job Reference: J5634691
Updated On: 01/07/2021
Status: Open to Applications
Hyper Recruitment Solutions
Sectors: Pharmaceutical, Biotechnology, Recruitment, Life Sciences

Skills: Recruitment - Resourcer - Resourcer, Recruitment - Life-Changer (HRS), Recruitment - Senior Consultant, Recruitment - Consultant, HRS - Life-Changer (HRS)

Job Information

Role Overview

Here at Hyper Recruitment Solutions (HRS) we change lives! We don't just put people into jobs, we work with a community which creates life-saving drugs and life-changing technologies, which make a difference to how we all live our daily lives. We are looking for our next Life-Changer (Customer Success Executive) to join our new Customer Success Team, who are focussed on delivering customer excellence.

This role would be perfect for a Recruitment Consultant that no longer wishes to focus on Sales and Business Development. You will join an established desk with plenty of jobs to fulfil.

As part of the HRS commitment to science and technologies, we are looking for experienced recruitment professionals to join our dedicated team of life-changers (recruiting talent for the Life Sciences sector). If we provide a professional and ethical service built on delivering recruitment excellence, then you too can take the satisfaction that through recruitment, you are changing lives and making a difference. Just imagine supporting an industry that's developing a new drug that will actually help someone you know! So, whether you are a seasoned recruitment professional, or thinking about joining the industry as a trainee, we believe that by helping an industry that makes a real difference, you too can be a Life-Changer.

Key Duties and Responsibilities

As a Customer Success Executive at HRS you will support established customers and existing relationships across the science and technology markets. We empower all our Life-Changers to come up with new innovations in their approach, network with their customer community both offline and in person, and to challenge the way recruitment excellence can be delivered. You will not be required to take part in business development or new sales activities.


Hyper Recruitment Solutions (HRS) is an ambitious and exciting recruitment consultancy led by experienced recruitment leader Ricky Martin, and Lord Alan Sugar. HRS was created off the back of The Apprentice, where Ricky gained a successful investment from billionaire, Lord Sugar. What secured the investment was not the idea of creating just another recruitment company, but to set up a business which would change lives. This is why we hire great people!

In testament to our purpose and success as a business, in November 2018 HRS became an award winning consultancy by winning the "Best Company to Work" for at the annual IRP recruitment awards. Something we are proud to share and would not be possible without the exceptional life-changers in the business.

HRS blends both traditional recruitment practices, with the most modern and cutting edge social recruitment routes. As an accredited Investor in People (IIP) we ensure that all of our recruiters have a structured development in their career, and have the ability to grow in their roles.

Role Requirements

To be considered as a Customer Success Executive here at Hyper Recruitment Solutions we'll be looking out for the following in your application:

1. A proven track record in making a difference in a customer facing role. Every day here at HRS we are interacting with customers over the phone and in person, so it is essential you have an insight to what the challenges could be. We are open to considering experience whether or not you have worked as a Recruitment Consultant before and such experience will determine the level you join the business at.

2. Educated in a relevant degree (i.e STEM, business, economics etc) or with relevant customer facing experience, we are happy to give future life-changers their first role in to recruitment (Customer Success Executive) and train to the highest possible standards.
Ben Hamlin
Your Recruitment ConsultantBen
DisclaimerHyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for our talent development. We welcome applications for any applicant who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment processionals and scientists. We look forward to helping you with your next career moves.