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Hyper Recruitment Solutions
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IT Support Engineer

DurhamPermanent
£26,000 - £32,000 per annum
Job Reference: J5633967
Updated On: 27/10/2020
Status: Open to Applications
Hyper Recruitment Solutions
Sectors: IS&T

Skills: IS&T - Technician, IS&T - Infrastructure, IS&T - Network, IS&T - Support

Job Information

Role Overview

We are currently looking for a IT Support Engineer to join a leading Biotechnology company based in the Durham area. As the IT Support Engineer you will be responsible for providing 1st and 2nd line IT support

Key Duties and Responsibilities

Your duties as the IT Support Engineer will be varied however the key duties and responsibilities are as follows:

1. As the IT Support Engineer you will be joining an IT help desk to provide first and second line IT support
2. You will be providing 1st and 2nd line support in a Microsoft Windows environment with some support of Google Documents

3. The IT Engineer will provide user support, call logging and fault resolution for local network components, workstations servers and applications

4. You will take ownership of IT service tickets and provide excellent customer service as well as solving first and second line IT service issues

Role Requirements

To be successful in your application to this exciting opportunity as the IT Support Engineer we are looking to identify the following on your profile and past history:

1. Relevant degree in Computer Science or related subject

2. Proven industry experience in 1st and 2nd line IT support ideally in a multi site environment

3. A working knowledge and practical experience with Microsoft windows packages and Google Docs


Key Words: IT Support, IT Engineer, Network, Infrastructure, Windows, Microsoft, Google
David Powell
Your Recruitment ConsultantDavid Powelldavid.powell@hyperec.com
DisclaimerHyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for our talent development. We welcome applications for any applicant who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment processionals and scientists. We look forward to helping you with your next career moves.